Accessibility

Urtech Manufacturing is committed to diversity, inclusion and accessibility for persons with disabilities, and meeting accessibility requirements under the Accessibility for AODA”

Accessibility

Urtech Manufacturing is committed to diversity, inclusion and accessibility for persons with disabilities, and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”)”

Customer Service Accessibility Policy

As an organization we believe in treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”).

As an organization we are focused on identifying, preventing and removing barriers that may hinder the ability of persons with disabilities to access our goods and services. This includes employees, volunteers and contractors who provide goods or services within Urtech Manufacturing. Reasonable accommodation is available to all disabled employees, where their disability affects the performance of job functions. All employment decisions are based on the merits of the situation in accordance with defined criteria, not the disability of the individual.

Urtech Manufacturing recognizes its responsibility in creating a supportive environment that allows persons with disabilities meaningful employment opportunities and that reasonable accommodations are available to all employees. This includes:

  • the use of personal assistive devices
  • the use of service animals
  • the use of support persons

Upon request, job applications are available in alternative, accessible formats, as is assistance in completing the application. Pre-employment inquiries are made only regarding an applicant’s ability to perform the duties of the position.

Urtech Manufacturing is also committed to not discriminating against any qualified employees or applicants because they are related to or associated with a person with a disability. Urtech Manufacturing will follow any provincial or local law that provides individuals with disabilities greater protection. Qualified individuals with disabilities are entitled to equal pay and other forms of compensation (or changes in compensation) as well as in job assignments, classifications, organizational structures, position descriptions, lines of progression, and seniority lists. Leave of all types will be available to all employees on an equal basis.

We are committed to ensuring that all persons to whom this policy applies receive training as required by AODA and its’ regulations such as the Accessibility Standards for Customer Service and Integrated Accessibility Standards. The training provided will ensure all personnel are aware of how to interact and communicate with customers and other persons with disabilities in a manner that is respectful and takes into account the person’s disability. In addition, training will occur on an ongoing basis and whenever changes are made to relevant policies, practices and procedures.

Urtech will notify persons with disabilities promptly in the event of a planned or unexpected disruption to services or facilities. The notice will include information about the reason for the disruption, its anticipated duration and a description of alternative facilities or services, if available. Notices will be provided in accessible formats and posted in public areas.

Urtech Manufacturing is committed to ensuring that its policies, practices and procedures are consistent with and promote the core principles of dignity, independence, integration and equal opportunity. We will take actions necessary to ensure equal employment opportunity for persons with disabilities in accordance with all applicable federal, provincial, and local laws.

To request accommodation or assistance for any program, good or service, contact Urtech Manufacturing by phone or email. Urtech Manufacturing encourages feedback regarding how it provides programs, goods and services to persons with disabilities. This can be provided by visiting Contact Us page.